SaaS product design
Multi-tenant dashboards, settings, billing flows, and admin tooling. We focus on the screens users live in — not just the marketing landing page. Onboarding and empty states are designed, not skipped.
Clustercraft is an IT company with an in-house product design practice, based in Ahmedabad, India. We deliver user research, wireframing, high-fidelity design, and design systems for SaaS platforms, mobile apps, and digital products — for clients across India, the United States, the United Kingdom, the UAE, and Singapore.
We design products users return to. From user research and wireframes through high-fidelity interfaces and design systems, every UI/UX design services engagement runs through the same in-house team: researchers running interviews and usability tests, designers shaping the interaction, and engineers feeding back what's actually shippable. One team, one timeline, one accountable point of contact — and design files that match the production code.
Every UI/UX engagement at Clustercraft includes the work below as standard. No surprise add-ons, no separate invoices for foundations.
Kickoff workshops, business goals review, success metrics, and competitive teardown. We map what's already known about the user before assuming we need to learn it from scratch — saves weeks of redundant research.
Recruitment, scripts, interviews, synthesis, and a usable insights document. Six to twelve interviews per persona is typically the right shape. UI/UX design without research is just decoration applied to the team's assumptions.
Site maps, navigation structure, and end-to-end flows for every primary task. Before any pixel is pushed, we agree on what the product is doing — and in what order — at the systems level.
Greyscale wireframes in Figma covering every screen, every edge case, every empty state. Cheap to change, fast to review. Most projects we ship to engineering with wireframes the client has clicked through end-to-end.
Polished interface design, micro-interactions, motion specs, and a fully clickable Figma prototype. The kind of high-fidelity design that engineers can build from without asking what a hover state should do.
Tokens, type scales, spacing systems, and a documented component library — built in Figma with variants, auto-layout, and clear naming. Optional Storybook handoff for engineering teams that want code parity.
Moderated and unmoderated testing on real prototypes with real users. SUS scores, task completion rates, and a written list of issues prioritised by severity. We iterate before engineering starts — not after launch.
Annotated specs, redlines, asset exports, and Loom walkthroughs for every flow. Once development starts, we review weekly builds and flag implementation gaps. Design is not done until it ships matching the file.
Our UI/UX design services cover a handful of recognisable project shapes. Each comes with its own research patterns, deliverable structure, and reusable Figma foundations built up across past engagements.
Multi-tenant dashboards, settings, billing flows, and admin tooling. We focus on the screens users live in — not just the marketing landing page. Onboarding and empty states are designed, not skipped.
iOS and Android UI tuned for thumb-reach, motion, and platform conventions. We follow Apple's Human Interface Guidelines and Material Design where it makes sense — and break them deliberately where the product calls for it.
Tokens, type scales, spacing systems, component variants, and documentation that engineers will actually read. Built in Figma with optional Storybook handoff, optional Figma Code Connect.
Logo design, brand systems, type pairings, colour palettes, and the rule books that make a brand consistent across product, marketing, and stationery. Often paired with product design for a coherent identity.
Standalone research engagements — when you need user insights, journey maps, or usability data without committing to a full redesign. Recruitment, interviews, synthesis, and a written report with prioritised recommendations.
Landing pages, marketing sites, and conversion-tuned page templates. We design for the funnel — hero, social proof, feature explanation, CTA placement — not just for aesthetics. Built to be implementable in Webflow, Framer, or custom Next.js.
The tools and methods below are what we ship with today — chosen because they hold up at scale, plug cleanly into engineering, and don't require the client to learn a new app to give feedback.
The biggest gap in most UI/UX design services isn't the Figma file — it's what happens after. We stay engaged through engineering, review weekly builds, and flag implementation drift. The deliverable is the shipped product matching the design — not a beautiful file in Figma that no one looks at.
The same shape across every UI/UX design services engagement. Designed so you see real progress every week, give feedback on real prototypes, and end with files engineering can actually build from. Adjusted for project size — but never skipped.
Kickoff workshops with founders, product, and engineering. We map the business goals, success metrics, technical constraints, and what's already known about users. Output: a written brief, fixed milestones, and a research plan.
Recruitment, six to twelve user interviews per persona, journey mapping, and a written insights document. We test assumptions before designing against them — most expensive design mistakes start with a wrong premise about users.
Site maps, navigation structure, end-to-end user flows, and greyscale wireframes for every primary screen and edge case. Clickable in Figma so stakeholders can walk through the product before any pixel is polished.
Visual design, micro-interactions, motion specs, and a fully clickable high-fidelity prototype. We design the empty states, loading states, error states, and success states — not just the happy path.
Moderated and unmoderated testing on the prototype with real users. SUS scores, task completion rates, and a prioritised list of fixes. We iterate at design stage — every change at this point costs hours, not weeks of engineering.
Dev mode specs, redlines, asset exports, motion specs, and Loom walkthroughs for every flow. We stay engaged through engineering, review weekly builds, and flag implementation drift until the shipped product matches the file.
Sectors where we've built up patterns, design playbooks, and domain knowledge that carry over from project to project.
What makes our UI/UX design services different in practice — beyond the marketing claims that every IT services company makes.
Designers with seven-plus years each. The designer who pitches your project is the same one writing component variants three months in. No handover to a junior the week after the contract is signed.
We stay engaged through engineering, review weekly builds, and flag implementation drift. The deliverable is the shipped product matching the design — not a beautiful file that someone interprets loosely two months later.
Properly structured Figma files with auto-layout, variants, tokens, and components — not 200 unconnected frames named "Frame 47". Storybook handoff available. Code Connect setup for engineering teams that want it.
Most design agencies hand off and disappear. Our designers sit next to engineers — design decisions get sanity-checked for buildability before they leave Figma. Saves weeks of "we can't actually build that" conversations downstream.
One of forty-plus production design engagements. Full case study with the brief, the calls we made, and what shipped.
A complete UX overhaul of a lender's loan application — from a single screen with fourteen fields to a guided three-step flow with progressive disclosure, contextual help, and clear progress. Backed by six weeks of user interviews and three rounds of usability testing before any pixel went to engineering.
The questions most clients ask before they brief us. If yours isn't here, ask on the scoping call.
UX (user experience) is about the shape of the product — what users are trying to do, how the flows work, what's on each screen. UI (user interface) is about how it looks — typography, colour, hierarchy, motion. Good UI/UX design treats both as one practice. Splitting them across separate teams is how products end up beautiful but unusable, or functional but ugly.
If you have a clear hypothesis and a fast feedback loop with real users, research can be lean — six to ten interviews instead of a full study. If you're guessing at user behaviour or designing for a sector you don't deeply know, skipping research usually costs more downstream than it saves upfront. Most expensive design mistakes start with a wrong premise about users.
A focused MVP design — research, wireframes, hi-fi, prototype — typically ships in 6 to 10 weeks. A full SaaS product with design system, multi-flow coverage, and usability testing takes 10 to 14 weeks. Standalone design systems run 6 to 8 weeks. We share a week-by-week plan in the proposal so you know what's shipping when.
Yes. Most clients come with an existing brand, even if loose. We work within it, refine it where it conflicts with product needs, and flag tensions early. If your visual language is genuinely holding the product back, we'll say so — and propose a focused brand refresh that doesn't blow the timeline.
Figma first — tokens, variants, auto-layout, documented components. For engineering parity, we can additionally ship a Storybook of coded components matched to the Figma library, with Figma Code Connect linking the two. The right depth depends on team size and engineering maturity. We'll recommend based on what you'll actually use.
Yes, and we usually phase it. We start with a UX audit and a written list of high-impact issues, then redesign in chunks tied to release cycles — onboarding first, then dashboards, then settings. A full big-bang redesign often produces a worse product than the original because users have to relearn everything at once. Phased redesign avoids that.
You do. Full IP transfer is standard. Figma files live in your Figma organisation from day one — we work as guest editors. Design tokens, component libraries, prototypes, and research outputs are your property. No retained ownership, no licensing surprises.
Yes — and this is the part most agencies skip. We review weekly engineering builds, flag implementation drift, and stay close until the product matches the design. After launch, options are: clean handoff with documentation, a care retainer for ongoing design work, or a growth retainer where we keep designing alongside the product team.
Yes. WCAG 2.2 AA is our baseline for new product design — contrast ratios checked in Figma with Stark, semantic structure planned at IA stage, screen-reader flows specified at handoff. AAA where the regulatory or audience need calls for it. We've shipped accessibility-first designs for fintech and healthcare products.
Send a brief, even a rough one. We'll come back within one business day with questions and a free 30-minute scoping call.
Discuss your project →